[US West 1] Real-Time v2 is in a degraded state

Resolved·Partial outage

We've suffered from a high network latency from our provider, impacting webhooks and overall transcription latency.

Thu, Apr 2, 2026, 02:34 AM

(1 month ago)

Affected components

Apr 2, 2026, 01:05 AM

02:34 AM

Updates

Resolved

We've suffered from a high network latency from our provider, impacting webhooks and overall transcription latency.

Thu, Apr 2, 2026, 02:34 AM

Investigating

We've identified an issue with our webhook service. We are investigating it

Thu, Apr 2, 2026, 02:03 AM(30 minutes earlier)

Investigating

We are experiencing a loss of connection to US West 1. We are investigating the issue.

Thu, Apr 2, 2026, 01:31 AM(32 minutes earlier)

Investigating

Service is unhealthy

Thu, Apr 2, 2026, 01:29 AM