Gladia - Pre-recorded V2 slowdowns – Incident details

All systems operational

Pre-recorded V2 slowdowns

Resolved
Degraded performance
Started 16 days agoLasted about 3 hours

Affected

Pre-Recorded v2

Degraded performance from 4:33 PM to 7:43 PM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    We implemented a fix and are currently monitoring the result, your pending jobs are being replayed.

  • Update
    Update

    The issue is caused by one of our provider hardware failure here :

    https://bare-metal-servers.status-ovhcloud.com/incidents/hsxy7tqgc9f7

    We are working on a mitigation and the service should be back soon enough with acceptable latencies.

  • Identified
    Identified
    We are continuing to work on a fix for this incident.