Gladia - Incomplete transcription results – Incident details

All systems operational

Incomplete transcription results

Resolved
Degraded performance
Started 9 days agoLasted about 1 hour

Affected

Pre-Recorded v2

Degraded performance from 8:10 AM to 9:19 AM, Operational from 9:19 AM to 9:38 AM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    Identified

    Some extra fields (e.g.subtitles) are missing from the translation result.
    We are currently investigating this incident.