Resolved
This issue has been resolved. Pre-recorded transcription processing times have improved further and are now averaging below 4 minutes and are back to normal.
Monitoring
We have restored our GPU capacity. Due to the earlier incident and ongoing high traffic, pre-recorded transcription processing times remain longer than usual. We continue to monitor the situation closely.
Monitoring
Pre-recorded transcription processing times have come down to around 5 minutes on average and are returning to normal. We are monitoring the situation.
Investigating
Pre-recorded transcription is taking longer than usual. Average processing time is currently around 6 minutes. Investigation ongoing.
Investigating
Service is unhealthy