Gladia - Notice history

All systems operational

API - Operational

100% - uptime
Jun 2025 · 99.97%Jul · 99.97%Aug · 99.98%

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Jun 2025
Jul 2025
Aug 2025

Pre-Recorded v2 - Operational

100% - uptime
Jun 2025 · 100.0%Jul · 99.97%Aug · 99.98%

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Jun 2025
Jul 2025
Aug 2025

Real-Time v1 - Operational

100% - uptime
Jun 2025 · 100.0%Jul · 99.97%Aug · 99.98%

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Jun 2025
Jul 2025
Aug 2025

Real-Time v2 - Operational

100% - uptime
Jun 2025 · 100.0%Jul · 99.97%Aug · 99.98%

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Jun 2025
Jul 2025
Aug 2025

App - Operational

100% - uptime
Jun 2025 · 100.0%Jul · 99.97%Aug · 100.0%

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Jun 2025
Jul 2025
Aug 2025

Notice history

Aug 2025

API is unreachable
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    We are continuing to work on a fix for this incident.

Jul 2025

Services unreachable
  • Resolved
    Resolved

    This incident has been resolved.

    One of our provider had a network issue for 10 minutes resulting in some of our services not being reachable for this time.
    We're currently in the process of a multi-region/network migration for critical services to ensure we're less affected by those kind of events.

    Target for this migration is end of Q4.

  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    Investigating
    We are currently investigating this incident.
Latencies on Enhanced Diarization (Pre-recorded v2)
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    Investigating
    We are currently investigating this incident.
Incomplete transcription results
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    Identified

    Some extra fields (e.g.subtitles) are missing from the translation result.
    We are currently investigating this incident.

Empty Enhanced Diarization
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating
    We are currently investigating this incident.

Jun 2025

API Down
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    Identified
    We are continuing to work on a fix for this incident.
  • Investigating
    Investigating
    We are currently investigating this incident.
Latencies on Pre-Recorded v2
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    Identified
    We are continuing to work on a fix for this incident.
  • Investigating
    Investigating
    We are currently investigating this incident.
Intermittent 404 errors on Gladia API
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    Investigating
    We are currently investigating this incident.
Pre-recorded V2 slowdowns
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    We implemented a fix and are currently monitoring the result, your pending jobs are being replayed.

  • Update
    Update

    The issue is caused by one of our provider hardware failure here :

    https://bare-metal-servers.status-ovhcloud.com/incidents/hsxy7tqgc9f7

    We are working on a mitigation and the service should be back soon enough with acceptable latencies.

  • Identified
    Identified
    We are continuing to work on a fix for this incident.
Solaria EU is down
  • Resolved
    Resolved
    This incident has been resolved.
  • Update
    Update

    We redirected current traffic to a failover service until OVH incident is fixed.

  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    Identified
    We are continuing to work on a fix for this incident.

Jun 2025 to Aug 2025

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