Gladia - Notice history

All systems operational

API - Operational

100% - uptime
Feb 2025 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2025
Mar 2025
Apr 2025

Pre-Recorded v2 - Operational

100% - uptime
Feb 2025 · 99.91%Mar · 99.78%Apr · 99.98%

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Feb 2025
Mar 2025
Apr 2025

Real-Time v1 - Operational

100% - uptime
Feb 2025 · 100.0%Mar · 100.0%Apr · 99.98%

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Feb 2025
Mar 2025
Apr 2025

Real-Time v2 - Operational

100% - uptime
Feb 2025 · 100.0%Mar · 100.0%Apr · 99.89%

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Feb 2025
Mar 2025
Apr 2025

App - Operational

100% - uptime
Feb 2025 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2025
Mar 2025
Apr 2025

Notice history

Apr 2025

Real-time with Solaria model might be unreachable
  • Resolved
    Resolved

    This incident has been resolved, it was caused by a cache issue resulting in wrong image pulled for one of our services.

  • Identified
    Identified
    We are continuing to work on a fix for this incident.
  • Investigating
    Investigating
    We are currently investigating this incident.
API Unreachable
  • Resolved
    Resolved

    This incident has been resolved.

    Post-mortem will be shared here soon.

  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    Investigating
    We are currently investigating this incident.
Solaria real-time downtime
  • Resolved
    Resolved
    This incident has been resolved. A post-mortem will be shared here later today, sorry for the inconvenience.
  • Investigating
    Investigating
    We are currently investigating this incident.
Latencies on Pre-Recorded v2
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    We've fixed the issue. We are actively monitoring the recovery.

  • Investigating
    Investigating
    We are currently investigating this incident.

Mar 2025

Pre-recorded v2 incident
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    Identified
    We are continuing to work on a fix for this incident.
API (status page) is down
  • Resolved
    Resolved
  • Identified
    Identified
    We are continuing to work on a fix for this incident.
  • Investigating
    Investigating
slow down in callback due to cloud provider issues
  • Resolved
    Resolved

    OVHcloud had a major outage regarding their object storage leading to callback issues on gladia:
    https://public-cloud.status-ovhcloud.com/incidents/9myc4g6tfvlb
    This incident has been resolved.

    We are working to have fallback strategy for future similar events.

Latencies on Pre-Recorded v2
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.

Feb 2025

Latencies on Pre-Recorded v2
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    Investigating
    We are currently investigating this incident.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    Investigating
    We are currently investigating this incident.
API Service is down
  • Resolved
    Resolved
  • Identified
    Identified

    Problem has been identified and a fix is being rolled out

  • Investigating
    Investigating
Pre-Recorded v2 (status page) is down
  • Resolved
    Resolved
  • Identified
    Identified

    Issue has been identified and we are deploying a fix.

  • Investigating
    Investigating
Pre-recorded V2 Slowdowns
  • Resolved
    Resolved

    This incident has been resolved.

    The issue was introduced by another fix resulting in some GPUs to be slightly overloaded when certain languages were used, resulting in diarization to be way slower than usual.

  • Investigating
    Investigating
    We are currently investigating this incident.

Feb 2025 to Apr 2025

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