Gladia - Notice history

All systems operational

API - Operational

100% - uptime
Mar 2025 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2025
Apr 2025
May 2025

Pre-Recorded v2 - Operational

100% - uptime
Mar 2025 · 99.78%Apr · 99.98%May · 100.0%

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Mar 2025
Apr 2025
May 2025

Real-Time v1 - Operational

100% - uptime
Mar 2025 · 100.0%Apr · 99.98%May · 100.0%

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Mar 2025
Apr 2025
May 2025

Real-Time v2 - Operational

100% - uptime
Mar 2025 · 100.0%Apr · 99.89%May · 99.99%

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Mar 2025
Apr 2025
May 2025

App - Operational

100% - uptime
Mar 2025 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2025
Apr 2025
May 2025

Notice history

May 2025

Solaria is down
  • Postmortem
    Postmortem

    The downtime was encountered due to a lock in the database preventing new Solaria related entries from being created.

    We are launching a series of actions to prevent this in the future and will let you know once it's in production by updating this post-mortem.

    Thanks for your patience !

  • Update
    Update
    This incident has been resolved.
  • Resolved
    Resolved
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Update
    Update
    We are currently investigating this incident.
  • Investigating
    Investigating

Apr 2025

Real-time with Solaria model might be unreachable
  • Resolved
    Resolved

    This incident has been resolved, it was caused by a cache issue resulting in wrong image pulled for one of our services.

  • Identified
    Identified
    We are continuing to work on a fix for this incident.
  • Investigating
    Investigating
    We are currently investigating this incident.
API Unreachable
  • Resolved
    Resolved

    This incident has been resolved.

    Post-mortem will be shared here soon.

  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    Investigating
    We are currently investigating this incident.
Solaria real-time downtime
  • Resolved
    Resolved
    This incident has been resolved. A post-mortem will be shared here later today, sorry for the inconvenience.
  • Investigating
    Investigating
    We are currently investigating this incident.
Latencies on Pre-Recorded v2
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    We've fixed the issue. We are actively monitoring the recovery.

  • Investigating
    Investigating
    We are currently investigating this incident.

Mar 2025

Pre-recorded v2 incident
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    Identified
    We are continuing to work on a fix for this incident.
API (status page) is down
  • Resolved
    Resolved
  • Identified
    Identified
    We are continuing to work on a fix for this incident.
  • Investigating
    Investigating
slow down in callback due to cloud provider issues
  • Resolved
    Resolved

    OVHcloud had a major outage regarding their object storage leading to callback issues on gladia:
    https://public-cloud.status-ovhcloud.com/incidents/9myc4g6tfvlb
    This incident has been resolved.

    We are working to have fallback strategy for future similar events.

Latencies on Pre-Recorded v2
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.

Mar 2025 to May 2025

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